What is Domiciliary Care or Home Care
Domiciliary Care, also commonly known as home care: This is providing care and support to elderly people in their own homes and need support with their activities of daily living.
Brutou healthcare limited understands that individuals that require our service could be those with mental health problems, learning disabilities, physical and sensory disabilities.
Brutou healthcare limited can provide different level of flexible personal care to individuals according to their limitations, needs and preferences.
Our Values
Working together: Our clients are part of Brutou Healthcare Limited team, so they must be given the opportunity of choices to choose who they would like to be supported by.
Accountability: All staff are expected to be accountable and transparent in safeguarding practice.
Empowerment: All staff should endeavor to support and encourage our clients to make their own decisions.
Protection: Support and protect vulnerable adults.
OUR MISSION
Deliver individualized, person-centered care service through collaboration and shared decision making with all staff, clients, family, advocates, representatives, commissioners, local authority, and business operating partnerships.
Promote positive approach to long-term recovery.
Ensure that all clients get all required care in a safe environment.
Strive for the positive best outcomes for our clients, ensuring continuous improvement in our services.
Support clients to live a more fulfilling life by supporting them with their physical and mental well-being.
Work in developing a team of highly skilled and enthusiastic professionals to deliver high quality, flexible, person-centred, and safe care.
To investigate complaints or safeguard concerns of neglect or abuse to prevent harm. All staff to have training in the safeguarding policy and procedures.
Clients who use Brutou healthcare service have the right to make their own decisions about how they want to be supported, so it is important that our staff take the time to listen carefully to them and communicate in a way that is open and respectful, using simple, jargon-free language. Regardless of cultural and ethnic background, disability, gender, and age.
Work with other social and healthcare professionals to provide holistic care for clients.
Encourage feedback from all staff, clients, family, advocates, representatives, commissioners, local authority, and business operating partnerships and reviews from independent auditors.
What makes Brutou Healthcare Unique
well-led team recruitment with supportive plan for new staff to be competent, compassionate, and confident in delivering safe care.
Flexibility to allow staff to work according to their own schedules of days and times.
Will support staff who are interested in special trainings to improve skills and knowledge.
Will have the ability to track healthcare assistants on duty during visit times and end of duty.
Brutou Healthcare Limited will focus only on the delivery of domiciliary care for clients and no service is too small or little for us. We will deliver care in as little as one hour or more and home visits per day can also be one or more depending on what our service users want.
Brutou Healthcare will be working with Wakefield District Council to deliver individualized and high standard care in client’s homes.
We will also not only depend on the social care funding but will be willing to provide care for direct payments initiative.
Feedback- client and family/carers feedback forms, annual employee satisfactory survey on how they are treated by the managers and supervisors, feel valued, treated with respect and dignity, know where to access information, get support to provide when needed in response to client’s needs, additional support, and trainings. It can also be throughout the company’s email or telephone call.
Staff’s code of conduct- policies, procedure discussed in staff meetings and training.
Safety- Risk assessment, safeguarding policies and procedures discussed in staff meetings and trainings.
Mental Capacity Act- 5 principles such as always assume clients has capacity unless proven otherwise, don’t make decision that individual client lacks capacity unless all support and help to make such decision have been exhausted, making unwise decision doesn’t the individual lacks capacity, decision made on behalf of individual should be their best interest and outcome of decision made on behalf of that individual should achieve in less restrictive way.
Our Staff
Brutou healthcare limited understands the importance of recognizing individual limitations.
Our staff understand that they will be visiting individuals in their familiar surroundings or homes to assist them with care and support required.
Our staff are essential part of our client’s daily routine and aware that the individual relies on them for high standard of care with dignity.
Brutou healthcare limited has competent and compassionate staff to provide part-time or full-time assistance with the followings
Our Services:
Personal Care
Domestic care
Meal preparation
Administration of both prescribed and non-prescribed medicines
Accompanying clients to appointments in hospitals or local doctor
Companionship and emotional support
Carers respite care
Night care
Personal Care:
Our staff will assist and support clients with bathing, brushing of teeth, dressing, grooming, hair care, toileting and emptying catheter bags. Our staff will assist clients with mobility difficulties or limitations transferring from or to the chair, wheelchair, bed, toilet seat or standing up. This is to promote independence
Domestic care:
Our staff can help with laundry: washing, drying, folding of clothes and arrange them. Changing bed sheets and making beds. Cleaning and tidying up: vacuuming and sweeping floor, wiping and dusting surfaces. Cleaning toilets, bath and shower room. This includes grocery shopping.
Meal preparation:
Our staff can help with meal preparation, serve food, assist with feeding and make sure that clients have adequate food and fluid in-take throughout the day. Monitor weight and communicate any concerns with the doctor and responsible family members. This includes washing dishes and keeping the kitchen tidy.
Administration of both prescribed and non-prescribed medicines: Our staff will help with organising medicines such as tablets, capsules, liquid for powder form. It will involve reminding clients to take the right medication, right dose and right time according to prescription. Ensure that repeat prescription is ordered and delivered on time to avoid missing doses. Safe storage of medication to misuse. Monitor and report any observing side effects or adverse reactions to medication.
Accompanying clients to appointments in hospitals or local doctor: Our staff can arrange transport to appointments
Companionship and emotional support: This is for clients who live alone and don’t have regular visits from friends and family members. Staff will engage clients in social activities such as reading, walks, playing games and visits to social and family events. We support with paying bills, social and family events.
Carers respite care: This is to relief main carers responsible for loved ones with chronic illness and physical disabilities. The aim to relief loved ones’ care giving duties and support them maintain their mental and physical well-being. Our staff will support clients with required assistance with individual needs and preferences ranging from hours to how long required.
Night care: Waking night for clients who need constant assistance and supervision. Sleep-in night for clients who just need staff to sleep in their home for assistance anytime. This type of care package is for clients with chronic or disabilities that requires staff to monitor and assist with physical mobility, medication compliance, personal hygiene, toileting, bowel and bladder care, provide food and fluid.
